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Support Center

We're here to help you.

Questions about your account, billing, integrations, or the platform? Our team responds personally to every request.

Email Support
24–72h
First response time
Mon–Fri
Support availability
1:1
Personal replies
100%
Human support
Get in touch

How to reach us

Email is the fastest way to reach our team. We read and respond to every message.

Email Support

For account, billing, technical, and integration questions, write to our support team directly.

hi@funnelseye.com →

Knowledge Base

Browse guides on setup, the Zoom integration, billing, payments, and data.

Browse guides →

Data & Privacy

For data access, correction, or deletion requests, our privacy team will assist you.

privacy@funnelseye.com →
Topics

What we can help with

Whatever you're working on, there's a good chance we've helped someone with it before.

Account & Onboarding

Getting set up and finding your way around the dashboard.

Zoom & Integrations

Connecting, managing, and removing the Zoom integration.

Billing & Subscriptions

Plans, invoices, renewals, and cancellations.

Payments & Payouts

How transactions are processed and how payouts work.

Data & Privacy Requests

Access, correction, and deletion of your personal data.

Technical Issues

Errors, unexpected behaviour, and anything that's not working.

Support Hours

Monday – Friday
10:00 AM – 6:00 PM IST
(Excluding Indian public holidays)

First Response Time

We aim to send a first response within 24–72 business hours of receiving your request.

What to Include

Send your name, account email, and a clear description of your issue to hi@funnelseye.com.

The process

How to raise a support request

Follow these steps so we can resolve your issue as quickly as possible.

1

Email us

Send your request to hi@funnelseye.com from your account email.

2

Describe the issue

Include what you were doing, what happened, and any screenshots or error messages.

3

We review

Our team reviews your request and routes it to the right person internally.

4

You hear back

You receive a first response within 24–72 business hours with the next steps.

Our promise

Support you can rely on

Here's what you can expect every time you reach out to us.

Real humans

Every request is read and answered by a real person on our team — never a generic bot reply.

Clear timelines

We tell you what to expect and follow through, so you're never left guessing.

Your data, respected

Privacy and security are built into how we handle every conversation and request.

Looking for a quick answer?

Most questions — including connecting and removing the Zoom integration — are answered in our Knowledge Base.

Visit Knowledge Base

Still need help?

If you couldn't find what you were looking for, our team is here. Send us a message and we'll get back to you.

Email hi@funnelseye.com Monday – Friday · 10:00 AM – 6:00 PM IST · First response within 24–72 business hours